We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed through a meticulous quality check before being prepared for shipment. Our team ensures that each item meets the highest standards of craftsmanship and design, whether it's footwear for casual outings, formal occasions, or outdoor adventures. Once dispatched, your package will be on its way to elevate your wardrobe with timeless style and comfort.

Orders are typically processed within 1-3 business days after payment confirmation. Delivery timelines vary based on your location and selected shipping method. While we strive to expedite every shipment, occasional delays due to high demand or logistical factors may occur. Rest assured, we prioritize transparency and will keep you informed at every stage of the delivery process.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (up to $9999).

Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Due to evolving logistics partnerships, some remote areas or specific territories may experience temporary service limitations. During checkout, our system will automatically confirm whether we can deliver to your address. For inquiries about unlisted destinations, please contact our support team.

Once your order ships, you'll receive a confirmation email containing a unique tracking number and a link to monitor your package's journey. For convenience, you can also access this information by logging into your account on our website. If you encounter any discrepancies or need assistance interpreting tracking updates, our customer service team is readily available to help.

While rare, unforeseen circumstances like extreme weather or carrier disruptions may impact delivery schedules. If your shipment exceeds the estimated timeframe by more than 5 business days, please contact us at [email protected] with your order details. For lost packages, we initiate a thorough investigation with the carrier and will either reship your items or provide a resolution within 7 business days.

International customers are responsible for any customs fees, taxes, or import duties levied by their country's regulations. These charges are determined by local authorities and are not included in your order total. We recommend checking with your customs office for applicable rates before placing an order. While we cannot predict or reimburse these fees, we always declare packages with accurate product descriptions and values to facilitate smooth clearance.